Terms and Conditions

1. Acceptance of Terms

By accessing and using the SM Cool AC Repairing Service website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Provided

SM Cool AC Repairing Service provides air conditioning repair, maintenance, installation, and related HVAC services. Our services include but are not limited to:

• AC repair and troubleshooting
• Regular maintenance and servicing
• AC installation and replacement
• Emergency repair services
• Consultation and recommendations

3. Service Appointments and Scheduling

3.1 Booking

Service appointments can be scheduled through our website, by phone, or by email. We will confirm your appointment and provide an estimated arrival time.

3.2 Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.

3.3 Access to Property

You must provide our technicians with safe and reasonable access to the property and the AC equipment requiring service. You are responsible for securing pets and ensuring a safe working environment.

4. Pricing and Payment

4.1 Service Charges

Pricing for our services will be provided in advance where possible. For repair services, a diagnostic fee may apply, which will be communicated before the service begins. Additional charges may apply for parts, materials, or services beyond the initial scope of work.

4.2 Payment Terms

Payment is due upon completion of service unless other arrangements have been made in advance. We accept cash, credit cards, debit cards, and electronic bank transfers.

4.3 Late Payments

Overdue accounts may be subject to interest charges and collection fees. We reserve the right to suspend services for accounts with outstanding balances.

5. Warranties and Guarantees

5.1 Service Warranty

We stand behind the quality of our work. Labor performed by SM Cool AC Repairing Service is warranted for a period of 90 days from the date of service, unless otherwise specified in writing.

5.2 Parts Warranty

Parts installed by our technicians are covered by the manufacturer's warranty. Warranty periods vary by manufacturer and part type. We will provide warranty information for parts at the time of installation.

5.3 Warranty Exclusions

Warranties do not cover damages resulting from:

• Misuse, abuse, or neglect of equipment
• Natural disasters or extreme weather conditions
• Modifications or repairs by unauthorized personnel
• Normal wear and tear
• Failure to perform recommended maintenance

6. Limitation of Liability

To the fullest extent permitted by law, SM Cool AC Repairing Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Customer Responsibilities

As a customer, you agree to:

• Provide accurate and complete information when scheduling services
• Ensure safe access to your property and equipment
• Follow maintenance recommendations provided by our technicians
• Notify us of any concerns or issues with service in a timely manner
• Make payment for services as agreed
• Disclose any known hazards or special conditions at your property

8. Emergency Services

We offer emergency AC repair services subject to availability. Emergency services may be subject to additional charges due to after-hours scheduling or urgent response requirements. Emergency service rates will be communicated before service begins.

9. Intellectual Property

All content on the SM Cool AC Repairing Service website, including text, graphics, logos, images, and software, is the property of SM Cool AC Repairing Service or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices.

11. Dispute Resolution

11.1 Informal Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms or our services, you agree to first contact us to seek an informal resolution.

11.2 Arbitration

If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the applicable arbitration laws of India, in Ghaziabad, Uttar Pradesh.

11.3 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Indemnification

You agree to indemnify, defend, and hold harmless SM Cool AC Repairing Service and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

• Your violation of these Terms and Conditions
• Your violation of any law or the rights of a third party
• Your misuse of our services
• Your negligence or willful misconduct

13. Modifications to Terms

We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our services.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and SM Cool AC Repairing Service concerning the use of our website and services.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us: